Google has suspended the Trump 2020 marketing campaign app from the Google Play Retailer for coverage violations, the corporate confirmed, following a report from Android Police which famous the app was unable to load any content material and appeared to have been taken down. Each the Android model of the app and its iOS counterpart have been left on-line for the reason that November 2020 elections, however hadn’t obtained current updates — which possible contributed to the app’s stability points.
The Play Retailer model hadn’t been up to date since October 30, 2020, for instance, says app retailer intelligence agency Sensor Tower.
In keeping with Android Police’s report, the app was hanging and couldn’t load content material, and it reported connectivity points. We perceive the difficulty was as they described — when customers downloaded the app, it could both dangle on the preliminary loading display with a spinning “T” brand or it could instantly report a server error at startup. In both case, it could by no means load the app expertise in any respect.
Current person opinions on the Play Retailer famous these points, saying issues like “is not going to open,” “the app doesn’t even work,” “completely horrible doesn’t even work,” “wouldn’t open preserve saying examine connections,” and extra. One person even requested the developer to reply to the quite a few complaints, saying “please reply to individuals commenting. It’s not loading.” One other implied the problems have been Google’s fault, noting “labored nice, till Google canceled it.”
Google, although, didn’t cancel it. The Trump 2020 Android app has truly been experiencing issues for a while earlier than Google took this motion.
For instance, a tweet from round a month in the past described an identical set of points:
Google instructed TechCrunch the app has not been banned from the Play Retailer, solely suspended for its non-functionality. It may be reinstated if the issues are addressed. The corporate additionally mentioned it tried to succeed in out to the app’s developer earlier than taking down the app, however by no means obtained a response.
“The Trump 2020 marketing campaign app not too long ago stopped working and we reached out to the developer a number of occasions in an try and get them to handle the difficulty,” a Google spokesperson mentioned. “Individuals anticipate that apps downloaded from Google Play present a minimal stage of performance and our coverage is to take away non-working apps from the shop if they don’t seem to be fastened.”
Regardless of the problems on Android, we discovered the iOS model was nonetheless capable of load upon first launch, and will ship affirmation codes to a cellphone quantity at sign-up. However whenever you visited the app’s foremost screens, it additionally now presents an error message. This error doesn’t have an effect on your means to flick thru the previous content material on iOS, nonetheless.
Sensor Tower tells us the Android model of the Trump 2020 app hadn’t seen any new installs since February 7, 2021. The agency additionally famous the Android app had round 840,000 installs in contrast with near 1.5 million on iOS.
This isn’t the primary time the Trump 2020 app’s points have made headlines.
Within the months main as much as final 12 months’s presidential election within the U.S., quite a few TikTok customers determined to troll the app in its App Retailer person opinions. (For some purpose, Gen Z customers imagine a lowly rated app will probably be mechanically faraway from the app shops. That’s not true.) However their efforts on the time have been capable of deliver the app’s total star ranking down to only 1.2 stars, and finally pressured the Trump 2020 marketing campaign to reset the app’s ratings.
Although the election is lengthy over, customers have nonetheless been leaving dangerous opinions on the app together with their 1-star scores. Generally, the trolls even try a little bit of humor within the course of.
“App tried a coup to overthrow my cellphone’s working system,” mentioned one Play Retailer reviewer. “I’ve suffered sufficient since 2016,” mentioned one other on iOS.